Assessing and reviewing the crisis

Assessing and reviewing the crisis

After the crisis administrator has been contacted, he is responsible for:

•  Gathering and recording all pertinent facts on the crisis fact sheet
•  Assessing the scope and nature of the crisis, including damage or potential damage
•  Alerting the appropriate members of the crisis communications team
•  Determining the timing and format of the crisis communications team meeting (either in person or by conference call)
•  Contacting additional parties (appropriate employees or external individuals) to secure their involvement
•  Disseminating crisis fact sheets and other relevant information to crisis communications team members