Capacity Scheduling.
How much of what (service) will be needed to achieve its pre-determined goals is an important consideration that makes an advocacy in favor of capacity planning and scheduling. There are a number of critical variables requiring due consideration in the process such as, goals of the service firm, availability of capital and the quality of human resources, market segments served and the level of service quality aimed at. A detailed scheduling of man, materials, money and machines (four M’s) is essential for each element of the service mix.
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