Customer Relationship Management – V Semester 2017
1. Introduction to Customer Relationship Management ● CRM CUSTOMER ORGANIZATION ●BARRIERS TO CRM ●SERVICE LEVEL AGREEMENT ●RELATIONSHIP MARKETING AND CRM 2. CRM Marketing Initiative...
1. Introduction to Customer Relationship Management ● CRM CUSTOMER ORGANIZATION ●BARRIERS TO CRM ●SERVICE LEVEL AGREEMENT ●RELATIONSHIP MARKETING AND CRM 2. CRM Marketing Initiative...