Distinguish between Goods and services
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GOODS | SERVICE |
(1) Tangible | (1) Intangible |
(2) Can be stored | (2) Cannot be stored |
(3) Homogeneous | (3) Heterogeneous |
(4) Transfer of ownership | (4) No transfer of ownership |
(5) Production & distribution are separated from consumption | (5) Production, distribution & consumption are simultaneousprocess. |
(6) Core value produced in factory | (6) Core value produced in buyerseller interaction. |
(7) Customer do not participate inthe production process | (7) Customer  participate in the production process |
(8) A Thing | (8) An activity |
(9) Movable | (9) Immovable |
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