UBMSFSI.1: Foundation of Human Skills
[50 lectures: 3 Credit]
- To understand the basic behavior pattern of human, the most important resource of a business and to deal with them in a apt manner.
- It helps in dealing and negotiating with different kinds of human nature and greater awareness of the human behavior.
| UNIT | TITLE | NO. OF | |||||
| Unit 1. | Understanding of human nature | ||||||
| a) | Individual Behaviour: | 03 lectures | |||||
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| individual differences. | |||||||
| Influence of environment. | 06 lectures | ||||||
| b) | Personality and attitude | ||||||
| Determinants of personality. | |||||||
| Personality traits theory. | |||||||
| Big five model. | |||||||
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traits important for | organizational | behaviour | ||||
| like authoritarianism, locus of control, Machiavellianism, | |||||||
| introversion-extroversion achievement orientation, self – | |||||||
| esteem, risk taking, self-monitoring and type A and B | |||||||
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of  understanding | self  through | JOHARI | ||||
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| Functions of attitude. | |||||||
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| Reading emotions. | |||||||
| c)Â Â Thinking, learning and perceptions. | |||||||
08 lectures
- Thinking skills, thinking styles and thinking hat.
- Managerial skills and development.
- Learning characteristics, theories of learning (classical conditioning, operant conditioning and social learning approaches).
- Intelligence, type ( IQ, EQ, SQ, at work place)
- Perception features and factor influencing individual perception.
- Effects of perceptual error in managerial decision making at work place. (Errors such as Halo effect, stereotyping, prejudice attributional).
| Unit 2 | D) Introduction to Group Behaviour | |||
| Group Dynamics: Nature, types, group behavior model. | 06 | |||
| (roles, norms, status, process, structures) | ||||
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| forming an effective team. | ||||
| Setting goals. | ||||
| E) Organizational processes and system. | ||||
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| types, causes of organizational politics, political games. | 06 | |||
| Organizational conflicts and resolution: | ||||
| Conflict features, types, causes leading to organizational | ||||
| conflicts, levels of conflicts, ways to resolve conflicts | ||||
| through five conflicts resolution strategies with outcomes. | ||||
| Unit 3 | F) Organizational Culture | 05 | ||
- Characteristics of organizational culture.
- Types, functions and barriers of organizational culture.
- Ways of creating and maintaining effective organization culture
G)Â Â Â Motivation at workplace.
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05 | ||
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| (a) A.Maslow need heirachy | |||
| (b) F.Hertzberg dual factor | |||
| (c) MC.Gregor theory X and theory Y. | |||
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(positive | ||
| reinforcement) and stick (negative reinforcement) at | |||
| Unit 4 | H) Organisational change and creativity | 05 | |
- Concepts of organisational change.
- Factors leading/influencing organisational change.
- Kurt Lewins model of organisational change and development.
- Creativity and qualities of a creative person.
- Ways of enhancing creativity for effective decision making.
- Creative problem solving.
I)Organisational Development and work stress
06
- Need for organisational development.
- OD Techniques.
- Stress, types of stress.
- Causes and consequences of job stress · Ways for coping up with job stress
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