IT II
Paper pattern:-
Q1. Objectives (15 marks)
Q2. Full length questions (2 sets of 2 questions each. Attempt any one set)
Q3. Full length questions (2 sets of 2 questions each. Attempt any one set)
Q4. Full length questions (2 sets of 2 questions each. Attempt any one set)
Q5. Short notes (3 of 5)
Unit 1
- What are the objectives and characterises of MIS
- What are the types of MIS
- Explain the correlation between MIS and other management function like finance, HR etc
- How can a MIS fail
- SN- MRP, MRP2, HRIS
- Explain the characteristics of Decision support systems
- Explain the components of DSS
- How are DSS classified
Unit 2
- Explain the ERP architecture
- How can ERP be implemented in various management roles like finance, marketing etc
- SN- SAP, ORACLE, Microsoft, Peoplesoft
- Explain the application of various ERP tools
- Explain the ERP life cycle
- SN- XRP, Data mining
- Explain the benefits of E CRM
- Explain the advantages of E SCM
- With examples explain the major trends in the E SCM sector
Unit 3
- Explain the various types of database warehouses
- Explain the need for DBMS
- Explain the relevance of data independence and data base warehouses
- Explain the importance and features of data mining
- Explain the role of data warehouse manager
- Explain the data warehouse architecture
- Explain the knowledge discovery model
- What are the various techniques of data mining
- What are the business application of data mining
Unit 4
- Why is outsourcing required in IT
- Explain the advantages of BPO
- Explain the project management approach in BPO
- Explain the various subsets of BPO
- Explain the advantages of KPO
- KPO vs BPO
- SN- Front office and back office
- What is cloud computing and how is it different from traditional outsouring
Text books recommended
- Sheth Publications,
- Vipul Publications
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