The various methods to solve inter-group conflicts indirectly are as follows:
- Avoidance: It is an indirect method often used by the managers. It includes avoidance of direct approaches on the part of managers to solve among groups. But avoidance does not always minimize the problem. Matters can get worse if nothing is done and the groups can become more aggressive and unfriendly.
- Encouragement: This is another indirect method to solve the group conflicts. It includes encouragement on the part of managers to the groups so that they will be able to meet and discuss their differences. By doing so, they can find out a solution without the involvement of management.
- Bargaining: This is the indirect method, in which the groups agree as to what each of them will get and give others regarding their work. This makes the accomplishment of the assigned task much easier. For example, one group may agree to give the other, a quick turn around time on the repairs of needed equipment only if the Second group agrees to bring complaints about the quality of repairs to it before going to management. Bargaining between two groups is successful if both groups are comfortable with the agreement between them.
- Persuasion: This is the indirect method, in which the groups find the areas of common interests among themselves. The groups try to find out those interests levels where they have the same say. Afterwards’, the groups try to show how important it is to each of them in attaining organizational goals. But persuasion is possible only if there are no clashes between the groups and its members
Â
4 Comments