Reference books-
–Â Â Â Â Â Â Â Â Â Effective Communication , Rai Urmila , Himalya , Mumbai
–Â Â Â Â Â Â Â Â Â Business Communication , Kaul , Prentice Hall India
–Â Â Â Â Â Â Â Â Â Business Communication & Personality Development , Das , Excel Book , Delhi
–Â Â Â Â Â Â Â Â Â Basic Business Communication , Lesikar , IMH
–Â Â Â Â Â Â Â Â Â Business Communication , R K Madhukar , Vikas Publishing House Pvt. Ltd. , New Delhi
–Â Â Â Â Â Â Â Â Â Business communication today , Courtland L. Bovee & John V Thill , 8th Edition- Pearson Education Low Price Edition
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