Retail Management
Unit 1
- What are the functions performed by a retailer
- What are the factors influencing retail trade
- What is the scope of retail management
- Elaborate with examples various retail formats
- What are the factors responsible for the growth of organised retail in India
- What is multi channel retailing and what are the advantages of the same
- What is E Tiling and what are the advantages and limitations of the same
- What are the various IT tools that have enabled smooth retail operations
- What are the advantages of franchising
- Explain concepts of RFID, EDI, Green Retailing, Airport retailing
Unit 2
- What are the factors concerning retail shoppers
- How is the profile of retail customers changing
- How can market research be used as a tool for understating retail customer
- What are the CRM objectives in retail
- Elaborate the various customer retention approaches
- Explain the steps to develop a retail strategy
- What are the types of retail location
- What are the factors affecting the retail location
- What is the function of HR in retail
- What factors must be kept in mind before designing the retail store.
- Explain the organisational structure for small/medium and large retail formats
Unit 3
- What are the various types of merchandise
- What is the process of merchandise planning
- What are various methods of inventory planning
- What is the importance of category management
- Explain the process of merchandise souring
- Explain the function of buying for different types of organisation
- Elaborate the concept of lifestyle retail
- What are the factors considered in setting up retail price
- What are the benefits of every day low pricing
- What are the types of variable pricing
Unit 4
- What are the responsibilities of a store manager
- Elaborate the 5 S of retail with examples
- What are the objectives of store design
- Elaborate the principles of store design
- What are the elements of store design
- What are the types of store layout
- What are the significance of signange and graphics
- What are the various tools for visual merchandising
- What are the components of mall management
- What are the ethical issues in retailing
Text books recommended
- Vipul Publications
- Sheth Publications
For any further clarifications, please feel free to speak to Prof Vipin Saboo on 9820779873
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