E-COMMERCE means an online store where you can buy or sell a range of products from household products to high end designer clothes.  E-commerce has changed the way the companies did business earlier.
Let’s look at some of advantages and disadvantages
PROS
- CONVENIENT
People love this technology because now it becomes so easy and convenient for them to shop from anywhere and anytime, this technology helps to save a lot of time and money of the consumers.
- PROVIDES WITH WARRANTY INFORMATION
It’s the right of the consumers to know the important terms and condition of the products which is normally provided in an online store.
- CUSTOMER FEEDBACK
With a lot of customer reviews and product ratings we can decide whether we want a certain product or not.
- DECREASES COST
E-commerce is not only beneficial for the buyers but also to the sellers. Now a company does not need to invest a huge sum of money in marketing and advertising a product.
- BUYING AND SELLING CAN BE DONE 24*7/365 DAYS
There is no time boundary which would stop you to shop; you can shop at any point of time whether it is day or night.
CONS
- PERSONAL TOUCH
There is a lack of personal touch and relationship that develops within a retail stores.
- NEED OF INTERNET ACCESS
The use of E-commerce can be done only when there is an accessibility of both computer and internet.
- INABILITY TO EXPERIENCE THE PRODUCT BEFORE PURCHASE
There are many products that consumers want to touch, hear or taste before they buy.
E-commerce takes away that luxury.
- CREDIT CARD FRAUD
E-commerce requires credit cards for financial transactions and nowadays there is an increasing fraud during these transactions.
- DELAY IN RECIEVING GOODS
Once the purchase has been made the delivery of the goods to the buyers takes a huge amount of time.
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